+94 77 964 7185

support@sntdsupplement.lk

Terms & Conditions 

SNTD Supplement

Welcome to SNTD Supplement. By using our website, contacting us, placing an order, or purchasing products from our store, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. Business Information

This website is operated by SNTD Supplement, a supplement store based in Maharagama, Sri Lanka.

Address:
159 C 1/1 Highlevel Road, Maharagama, Sri Lanka

Phone / WhatsApp:
077 283 3682

Email:
sntdsupplementlk@gmail.com

2. Use of Our Website

By using this website, you agree to use it only for lawful purposes. You must not misuse the website, attempt to damage it, copy content without permission, or use it in a way that may affect the website’s performance or security.

3. Product Information

We aim to provide accurate product details, prices, images, descriptions, availability, and supplement information. However, product packaging, ingredients, serving sizes, flavours, and availability may change depending on supplier updates.

Customers are responsible for checking product labels, ingredients, warnings, and usage instructions before use.

4. Supplement Disclaimer

Products sold by SNTD Supplement are dietary supplements and fitness nutrition products. They are not intended to diagnose, treat, cure, or prevent any disease.

Customers with medical conditions, allergies, pregnancy, breastfeeding, heart conditions, high blood pressure, diabetes, or those taking medication should seek professional medical advice before using any supplement.

5. Orders and Availability

All orders are subject to product availability. If a product is out of stock after an order is placed, we may contact you to offer an alternative product, wait option, store credit, or refund where applicable.

We reserve the right to refuse or cancel an order if product information, pricing, or availability is incorrect.

6. Pricing and Payment

Product prices are listed in Sri Lankan Rupees (LKR) unless stated otherwise. Prices may change without prior notice due to supplier cost changes, exchange rates, promotions, or stock availability.

Orders will be processed only after payment confirmation, where applicable.

7. Delivery and Pickup

Customers may choose delivery or store pickup where available. Delivery time may vary depending on location, courier service, product availability, and external delays.

SNTD Supplement is not responsible for delays caused by courier services, incorrect customer details, weather conditions, public holidays, or other events beyond our control.

8. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our Refund and Return Policy.

Products cannot be returned after opening, using, or breaking the seal unless the product was damaged, expired, incorrect, or faulty at the time of delivery or pickup.

9. Customer Responsibilities

Customers must provide accurate personal details, contact information, delivery address, and order information.

Customers are responsible for selecting suitable products based on their own fitness goals, health condition, allergies, and professional advice where necessary.

10. Website Content

All website content, including text, images, product descriptions, graphics, layout, and branding, belongs to SNTD Supplement or relevant content owners. You may not copy, reproduce, or use website content for commercial purposes without permission.

11. Third-Party Links

Our website may include links to social media platforms or third-party websites. We are not responsible for the content, privacy policies, services, or actions of external websites.

12. Promotions and Offers

Any promotions, discounts, or special offers may be available for a limited time and subject to stock availability. SNTD Supplement reserves the right to change, pause, or cancel promotions at any time.

13. Limitation of Liability

SNTD Supplement is not responsible for any direct or indirect loss, health issue, allergic reaction, misuse, incorrect usage, or side effect caused by using supplements without following product instructions or professional advice.

Customers use products at their own responsibility after reviewing product labels and warnings.

14. Changes to Terms & Conditions

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated effective date.

15. Contact Us

For questions about these Terms & Conditions, please contact us:

SNTD Supplement
159 C 1/1 Highlevel Road, Maharagama, Sri Lanka

Phone / WhatsApp: 077 283 3682
Email: sntdsupplementlk@gmail.com
Instagram: @sntd_supplement
TikTok: @sntd_supplement_