At SNTD Supplement, we respect your privacy and are committed to protecting the personal information you share with us through our website, social media, WhatsApp, phone, or in-store communication.
1. Information We Collect
We may collect personal information when you contact us, place an order, submit an inquiry, or communicate with us online.
This may include:
Name
Phone number
Email address
Delivery address
Product inquiry details
Order details
Payment or transaction-related information
Messages sent through forms, WhatsApp, or social media
2. How We Use Your Information
We use your information to:
Process orders and inquiries
Confirm product availability
Provide customer support
Arrange delivery or pickup
Send order updates
Respond to your questions
Improve our products, services, and website experience
Share promotions or updates, only where appropriate
3. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share limited information only when necessary with:
Delivery partners
Payment service providers
Website or technical support providers
Legal authorities, if required by law
4. Payment Information
If online payments are available on our website, payment details may be processed through secure third-party payment providers. SNTD Supplement does not store full card details on our website.
5. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience, understand website performance, and support marketing activities.
You can disable cookies through your browser settings, but some website features may not work properly.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee 100% security.
7. Customer Communication
By contacting us or placing an order, you agree that we may contact you through phone, email, WhatsApp, or social media regarding your inquiry, order, delivery, or product support.
8. Product and Health Information
Information provided on our website is for general product awareness only. Supplements should be used according to product instructions. Customers with medical conditions, allergies, pregnancy, breastfeeding, or those taking medication should seek professional advice before using any supplement.
9. Third-Party Links
Our website may include links to social media platforms or third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.
10. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Request removal of your information from our records
Stop receiving promotional communication
To make a request, please contact us using the details below.
11. Updates to This Policy
SNTD Supplement may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
12. Contact Information
For privacy-related questions, please contact us:
SNTD Supplement 159 C 1/1 Highlevel Road, Maharagama, Sri Lanka
